Shipping policy
Adda entrusts the delivery of your orders to an external transport service, sending the ordered product(s) on the days and times used by the logistics company, to the delivery address indicated by the customer.
The estimated time for delivery of orders varies between 2 and 3 business days. Delivery times may be delayed during periods such as Christmas, Black Friday, among others.
The costs applied to sending the order are the responsibility of the customer, and for each order this value is automatically calculated during the check-out process.
Adda is not responsible for any costs associated with possible customs clearance, which are the responsibility of the customer.
Adda will inform the customer of the unavailability of the product(s) ordered, as well as refund the amount paid, within a maximum period of 15 (fifteen) days from becoming aware of the unavailability.
Delivery is considered to have been made with the signature on the delivery receipt at the agreed address.
The estimated time for delivery of orders varies between 2 and 3 business days. Delivery times may be delayed during periods such as Christmas, Black Friday, among others.
The costs applied to sending the order are the responsibility of the customer, and for each order this value is automatically calculated during the check-out process.
Adda is not responsible for any costs associated with possible customs clearance, which are the responsibility of the customer.
Adda will inform the customer of the unavailability of the product(s) ordered, as well as refund the amount paid, within a maximum period of 15 (fifteen) days from becoming aware of the unavailability.
Delivery is considered to have been made with the signature on the delivery receipt at the agreed address.